With our simple returns process, you can shop online worry-free.

If something doesn’t work out, you can send most items back within 14 days of delivery. 

*Start the return process within 7 days of receiving your item.

• Start the return process within 7 days of receiving your item.
• All Cancelations of orders placed online or over the phone will be charged 6%
• We inspect all returned items. The product must be in new or unused condition, with all original product inserts and accessories.
• Shipping costs will be the responsibility of the customer. 
• We will refund the cost of the merchandise and shipping charges if the return is a result of our error or defective product.
• Ship the product as soon as possible so it arrives at our facility within 14 days of receipt of the item.  

How to Return an Item

Please call and get a return number from one of our helpful customer service representatives.

Defective Product and Returns Due to Our Error

If there are mistakes with your order, or products arrive defective/damaged at the time of receipt, we’ll make it right by:
 

• Sending you replacement parts or accessories
• Replacing the product or
• Issue a refund** 
• And we’ll also cover the cost of any return shipping
• If the product is not defective, return shipping fees will apply.

Turf Equipment Usa